American Suzuki Motor Corporation

American Suzuki Motor Corporation can assist Suzuki automotive customers living in the Continental United States and Alaska. If you live in Hawaii, Guam, Puerto Rico or in another Country (click here)

The American Suzuki Customer Assistance Center is open

Monday - Friday 6:30am - 5:00pm (pst)
Phone: 1-800-934-0934
Fax: 1-714-524-8499
Address:

American Suzuki Motor Corporation
Automotive Division
P.O. Box 1100
Brea, CA 92822-1100
Attention: Customer Relations Department

Additional Suzuki Phone Numbers:

Do you need to contact a Dealer?

To use our On-line Dealer Locator Click here
or 24 hours a day 7 days a week call: 1-877-My-Suzuki

Do you need to contact Roadside Assistance?

24 hours a day 7 days a week call: 1-(877) 794-8853

Do you have questions about your Suzuki Financed Loan or Lease?

See below for details or Call American Suzuki Financial Services at: 1-866-318-2737

Do you have questions about your Suzuki Extended Warranty?

Call Suzuki Extended Warranty at: 1-800-356-6013

For questions about your Suzuki's tires:

Please determine which manufacturer's tires your Suzuki is wearing and call:

  • Yokohama: 1-800-722-9888
  • Bridgestone: 1-800-356-4644
  • Firestone: 1-800-356-4644
  • Uniroyal: 1-800-521-9796
  • Hankook: 1-800-426-8252
  • Kumho: 1-800-335-8646
To purchase Authorized Suzuki Service Publications and technical bulletins

Please go to http://www.suzukipitstop.com/ or http://www.suzukilife.com/

If you would like to comment on www.suzukiauto.com

Please send an e-mail to Webmaster@suzukiauto.com

Customer Support for Motorcycle, ATV, and Marine

Marine Contact Page   Motorcycle Contact Page

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Frequently Asked Questions:

Where do I inquire about becoming a Suzuki Dealer?

Please submit your business proposal to the address listed below. Be sure to include your name, address, day and evening telephone numbers and the exact location you are interested in (including the county name). Also, be sure to tell us about your business experience and abilities and whether you already own and/or operate an existing business. (If so, include some photographs!)

Send the above information to:
American Suzuki Motor Corporation
Automotive Dealer Development Dept.
P.O. BOX 1100
Brea, CA 92822-1100

How can I update my ownership information, such as a change of address?
You can change/update your information in one of three easy ways:
  1. Send your new information to American Suzuki at the address below and we will take care of the rest.
  2. American Suzuki Motor Corporation
    Automotive Division
    3251 E. Imperial Highway
    Brea, CA 92821-6722
    Attention: Customer Relations Department
  3. Call 1-800-934-0934 and one of our customer service representatives will be happy to help you.
  4. Visit your local Suzuki Dealer and submit your change there.
I do not live within the Continental United States or Alaska markets, who do I contact?

American Suzuki is a distribution company for the continental U.S. and Alaska market only, handling products which are manufactured by Suzuki Japan. We have no direct involvement in Suzuki manufacturing or distribution activities in any other country, including Canada or the state of Hawaii. This site is maintained for customers in the U.S., and so contains only information on the U.S. models, programs and promotions which are under our control.

AMERICAN SUZUKI FINANCIAL SERVICES

Telephone Information

Questions about your account?

Our Customer Service Specialists are available to serve you from 8 a.m. to 6 p.m. Central Time. Call (866) 318-ASFS (2737) and follow the prompts to reach the service representative who can best address your needs. In order for us to assist you more efficiently, please have your 12- digit American Suzuki Financial Services account number ready when you call.

Credit Information

If you believe any information about your account on a credit bureau report is inaccurate or you dispute any information on your account, please write to us at our correspondence address. Please use the appropriate address from those listed below. Be sure to include your 12-digit American Suzuki Financial Services account number on all correspondence.
Mail to:

AMERICAN SUZUKI FINANCIAL SERVICES
Overnight Payments:

American Suzuki Financial Services
P. O. Box 718
Memphis, TN 38101-0718

Correspondence:

P.O. Box 7140
Little Rock, AR 72223-7140

Overnight Payoffs:

17500 Chenal Parkway, Ste. 410
Little Rock, AR 72223-7140

Payoffs:

P.O. Box 242180
Little Rock, AR 72223-0021

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